Shipping policy

“Creative Bri, LLC” is dedicated to providing you with a seamless shopping experience.
This Shipping Policy outlines the details of our shipping practices, including delivery
times, methods, and associated costs. By making a purchase from “Creative Bri, LLC”,
you agree to the terms and conditions described in this policy.

1. Order Processing Time

1.1. Order Confirmation: Once your order is placed, you will receive an order
confirmation email with the details of your purchase.

 

1.2. Processing Time: Most orders are processed within 3-7 business days depending
on size of order, unless you are paying a rush fee. (Weekends and holidays are
excluded) Processing times are totally separate from the shipping time frame you
choose.

Custom items or made-to-order items may have longer processing times, and this will
be clearly indicated on the product page in the description below the product.

2. Shipping Methods and Delivery

2.1. Shipping Carriers: We work with reputable shipping carriers to ensure reliable and
timely delivery of your orders such as USPS and UPS. Please keep in mind that due to
the upcoming holidays, shipping carriers can sometimes delay packages due to their
workload.

2.2. Shipping Options: During checkout, you can select from available shipping options,
which may include standard, expedited, or express shipping, depending on your
location. Pick up option is also available at checkout.

2.3. Estimated Delivery Times: Delivery times vary based on your location, selected
shipping method, and product availability. Estimated delivery times will be provided
during the checkout process. Our Processing times and turn around times are separate
from shipping times.

2.4. Tracking: Once your order has been shipped, you will receive a shipping
confirmation email containing tracking information. You can use this information to track
the status of your delivery.

2.5. International Shipping: “Creative Bri, LLC” may offer international shipping to select
destinations. Please note that international shipping may incur additional fees, such as
customs duties and taxes, which are the responsibility of the recipient. 

3. Shipping Costs & Delays

 

3.1. Shipping charges are calculated based on factors including the shipping method,
destination, order weight, and size. You will see the shipping cost during the checkout
process before finalizing your purchase.

3.2. Free Shipping “ Creative Bri, LLC” may offer promotions, such as free shipping, from
time to time.

3.3. Shipping Delays “Creative Bri, LLC” is committed to meeting estimated delivery times;
however, we cannot guarantee delivery dates. Shipping delays may occur due to factors
beyond our control, such as weather, carrier issues, or high-demand periods.

3.4. Shipping Communication In the event of a significant shipping delay, “Creative Bri, LLC” will make every effort to communicate updates to affected customers.

4. Address Accuracy

4.1. Address Information It is essential to provide accurate and complete shipping
information during checkout. “Creative Bri, LLC" is not responsible for orders shipped to
incorrect or incomplete addresses provided by the customer.

4.2. Address Changes If you need to make changes to your shipping address after your
order has been placed, please contact our customer support
team customorders@creativebrillc.com as soon as possible. We will do our best to
accommodate your request, but changes may not be possible once the order has been
shipped.

5. Returns and Refunds: For information on returns and refunds, please refer to our Return Policy.

6.) Contact Us: If you have any questions, concerns, or require assistance with your order or shipment, please contact our customer support team at:

Trade name: Creative Bri, LLC

Phone number: 660-225-1215

Email: customorders@creativebrillc.com

Physical address: 540 East Young Avenue, STE A PMB 1027, Warrensburg MO 64093, United States

 

We appreciate your business and aim to provide you with the best possible shopping
experience. Thank you for choosing “Nunu Customs” for all your custom needs.
By making a purchase through “Nunu Customs” you acknowledge that you have read
and understood